As one of the leading hospitality service providers in Cambodia for almost 25 years, Innotality has been strongly offering one of our core values, the Khmer’s *Mudita-at-heart hospitality (*Mudita, a Sanskrit word meaning sympathetic joy derived from seeing other people happy), to each and every guest who stays at any of Innotality properties such as THE PRIVILEGE FLOOR by Borei Angkor, THE PRIVILEGE FLOOR by Lotus Blanc, Borei Angkor Resort & Spa, Lotus Blanc Hotel & Resort, and The Twizt Lifestyle Hostel. This enduring value guides us as we face the difficult challenge of responding to the coronavirus (COVID-19), which the World Health Organization addressed it as a pandemic lately.

At Innotality, we keep monitoring the COVID-19 situation 24/7 and additionally set necessary measures in place to ensure a healthy experience at any of our hotels across the city. At this time, traveling might be hesitant, but we wish to let all discerning travelers to know that the safety of our guests and staff always remains at our top priority. 

Borei Angkor Resort & Spa

We are taking precautionary actions to ensure travelers experience as safe and healthy as follows.

  1. We have formed a committee watchdog to keep covid-19 situation monitored and updated at all time with all the latest news released by WHO, CDC, the Ministry of Health, and the local health agencies to ensure we set out up-to-date preventive actions against the spread of the virus across the hotels.
  2. Our hotels’ health and safety measures are designed to address a broad spectrum of viruses, including COVID-19, and cover everything from handwashing hygiene and cleaning product specifications to guest room and common area cleaning procedures. Specific steps we are taking as a company include:
    a)    Before entering the hotel premise, guests and staff need to get their temperatures checked and hands washed regularly with sanitizer.
    b)    Consistently cleaning and disinfecting all common areas such as public restrooms, doorknobs, furniture surfaces, armrests, elevator buttons, light switches, and even room keys.

We always work closely with health officials to ensure the safety of guests and employees at all times. 

Please remain confident we're doing all we can to provide a healthy and safe environment at all the properties of Innotality.

Monirath Khim
Executive Vice President

Covid19 check point

Borei Angkor Resort & Spa

Innotality covid19 prevention

Innotality lift cleaning



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